How Civicore works

Seamless automation for superior service — a simple four-step process that turns a resident's question into an accurate answer in under a minute.

1
Effortless submission
You send residents a short form asking for their query and preferred response channel — email or WhatsApp.
2
Intelligent AI
On submission, Civicore's AI finds the most accurate answer using official local government sources only.
3
Instant delivery
The response is formatted and sent to your constituent by email or WhatsApp, often within 30 seconds.
4
Continuous improvement
Residents rate the answer with a star rating and can book a one-to-one meeting with you if needed.

What you get from it

Save up to 40 hours every month on repetitive queries.

Answers delivered within 30 seconds, eliminating frustrating wait times.

Trained on official sources, so the information residents receive is consistently reliable.

Automates routine inquiries, freeing up 80% of staff time for complex casework.

Timely, personalised responses build stronger community relations.

See the concerns coming up most often across your ward and act early.

Less repetition, better wellbeing and productivity for you and your team.

A resident asks about bin collections. Civicore finds the official council information and replies in seconds.